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Nathan
 Post subject: Grandstream HT286 ATA - outdial problem + fix
PostPosted: Fri Jul 16, 2010 4:21 pm 
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Joined: Tue Apr 17, 2007 1:14 pm
Posts: 495
A customer of ours had configured a Grandstream HT286 ATA and that it was registered with our servers but outbound was not working to their cell phone (PSTN). When they tried to call their cell phone they got a busy signal.

The root cause and solution:

The "Home NPA" field in the ATA's configuration. For the HT286, that field must be left blank.

Thank you to our customer for this information.



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Nathan Wosnack, General Manager
Porting/Managed Solutions, Link2VoIP
"Superior network. Superior results."
Web: http://www.Link2VoIP.com
Telephone: 1-866-803-5151 ext. 222
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Board index » VoIP Support » SIP Adapter/Phone, Misc Devices Help

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